ABM launches Intellicase to cut retailer costs through retail crime prevention

Published 14th May 2008

Nottingham, 12th May 2008. To help retailers manage the impact of crime and protect profit, specialist crime reduction solution provider ABM has today launched Intellicase. The solution will enable retailers to easily identify and target areas experiencing high losses from criminal activity and internal theft and implement the appropriate processes for prevention.

As the credit crunch bites and profit forecasts are slashed, UK retailers are looking to other parts of the business to cut costs or increase profit margins. With retail crime costs in Europe rising to a staggering 32,417 million euros in the 12 months to 2007, and crime related shrinkage costing UK retailers alone 4,565 million euros[i], loss prevention is an increasing issue that needs to be tackled.

Intuitive and flexible, Intellicase is a secure web-based solution that provides real time reporting to allow retailers immediate access to critical information in order to identify where loss is occurring in the business and eliminate it. Using Intellicase, retailers can not only record incidents but also analyse and share information enterprise-wide in order to depict patterns and connections between other events and individuals.

Having this intelligence means that retailers are more able to predict where and when future incidents, from fraud to shoplifting, are likely to occur and make better informed decisions on what controls must be put in place to prevent criminal activity.

ABM has a strong track record in developing and implementing policing security and intelligence software. Alastair Luff, ABM’s managing director, comments: “Intellicase is functionality-rich yet easy-to-use. It does not just collect and record information but it also enables analysis and sharing of information which is critical in identifying potential suspects. Our track record of delivering software to tackle criminal activity has spanned some 20 years within the policing market, criminal justice and commercial arena.”

ABM brings the same ethos to retailers in enabling information to be easily and securely shared across an organisation. By integrating with other systems such as Point of Sale and CCTV, retailers reduce bureaucracy and administration in order to easily capture powerful intelligence in the fight against crime. With emerging issues such as Organised Retail Crime, Intellicase’s capability to share information securely with third party agencies will be vital in identifying trends not only within stores but also in towns, cities and even across the whole of the UK.

Alastair Luff continues: “Many ABM customers have experienced culture change as a result of implementing intelligence software. We see the factor of culture change as another key benefit for retailers using Intellicase. Increased awareness and understanding amongst staff of the issue of loss prevention will feed a culture of best practice reporting procedures. Following certain administrative procedures within Intellicase will also ensure that the reporting of incidents such as damaged products is less likely to be neglected. This culture change will assist in helping retailers to control costs.”

Collecting and managing information across an organisation provides a greater understanding of how crime is impacting the business and what action is needed to deal with it. Intellicase removes barriers to internal information sharing in order to protect retailers’ profits and deliver a truly effective approach to retail crime prevention.

For more information on Intellicase, please contact Donna Wood at ABM on 0115 977 6999 or visit www.abm-uk.com.

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Notes to Editors

About ABM
ABM is a leading supplier of criminal intelligence IT, developing best of breed solutions in partnership with customers to meet the unique requirements of the law enforcement market. ABM’s intelligence-led applications are national standard compliant and work from a single data source enabling customers to gain substantial time saving and financial benefits. Its 180 law enforcement customers worldwide include internationally renowned organisations such as the Metropolitan Police Service, New York Police Department (NYPD) and Western Australia Police. For more information, visit ABM at http://www.abm-uk.com

For more information:
Louisa Constable/Claudia Kellermann
Portfolio Communications
Tel: +44 (0)20 7240 6959
Email: abm@portfoliocomms.com


REF: 08-052 Date:12.05.08